Culsi respects your privacy.

Privacy Policy

Effective Date: October 20, 2025
Last Updated: October 20, 2025
Developer: Culinary Safety Innovations (Culsi.com)
Contact: support@culsi.com

1. Overview

Culsi (“we,” “our,” or “us”) builds tools designed to simplify kitchen compliance, automate labeling, and help chefs and food operators stay inspection-ready.

This Privacy Policy explains how we collect, use, and protect your information when you use Culsi software, mobile apps, or any Culsi-powered service, and outlines your rights under GDPR (EU/UK) and CCPA (California).

2. Information We Collect

We only collect the information necessary to make Culsi work effectively and improve the user experience.

A. Information You Provide

  • Account information: Name, email, organization, and login credentials (if you create a Culsi account).

  • Operational data: Recipe details, food safety logs, inventory data, or other entries you create within the app or connected tools.

  • Support communication: Messages, feedback, or bug reports you send us.

B. Information Collected Automatically

  • Device information: Type, operating system, and app version.

  • Usage data: Pages or features used, crash reports, and general performance analytics.

  • Cookies or local storage: Used to maintain login sessions and improve usability — never for advertising tracking.

We do not collect payment information, precise location data, or biometric identifiers.

3. How We Use Information

We use your information to:

  • Operate and maintain Culsi services.

  • Improve app performance and usability.

  • Respond to support requests and feedback.

  • Communicate product updates or security notices.

  • Meet legal or compliance requirements when necessary.

We never sell your data and only share it with trusted partners who help us deliver essential functionality.

4. Data Sharing and Third Parties

We may share limited data with:

  • Service providers (like hosting, analytics, or error-reporting tools such as Google Cloud or Firebase).

  • Legal authorities only if required by law or valid request.

All third-party providers follow strict data-protection standards and comply with GDPR and CCPA regulations.

We do not sell, rent, or trade your personal data.

5. Data Storage and Security

Your data is stored securely on encrypted servers hosted by trusted cloud providers.
We use industry-standard practices such as HTTPS, encryption at rest, and limited staff access.

If a data breach ever occurs, we’ll notify affected users promptly as required by law.

6. International Data Transfers

Because Culsi operates globally, your data may be processed in different regions (such as the United States or the EU).
We ensure all transfers comply with GDPR-approved safeguards, such as Standard Contractual Clauses (SCCs) and equivalent frameworks.

7. Your Rights

For EU/UK Users (GDPR)

You have the right to:

  • Access, correct, or delete your data.

  • Restrict or object to processing.

  • Request data portability.

  • Withdraw consent at any time.

  • File a complaint with your local data protection authority.

To make a request, contact support@culsi.com.

For California Users (CCPA)

You have the right to:

  • Know what personal data we collect and how it’s used.

  • Request deletion of your personal data.

  • Opt out of any “sale” of personal data (we don’t sell data).

  • Exercise these rights without discrimination.

You can make a request by emailing support@culsi.com.

8. Data Retention

We keep your data only as long as necessary to provide Culsi services, comply with legal obligations, and resolve disputes.
When you delete your account, associated personal data is permanently removed from our active systems within 30 days (unless required by law to retain it longer).

9. Children’s Privacy

Culsi products are intended for professional use in food service environments.
We do not knowingly collect or store data from children under 13 years old (or 16 in the EU).

10. Changes to This Policy

We may update this Privacy Policy periodically.
When we do, we’ll revise the “Last Updated” date above and, when appropriate, notify you through the app or website.

11. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or your data rights:

📧 Email: support@culsi.com
🌐 Website: https://www.culsi.com
📍 Mailing Address: Culinary Safety Innovations, USA